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Incident detail

Outbound Messaging Latency

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We’re noticing higher response times on our v2 API related to outbound message sending.

    We’re investigating the issue and will provide updates on resolution.

  2. Monitoring

    We have implemented a fix and are monitoring the results.

  3. Identified

    We still investigating the root cause of the datastore latency

  4. Monitoring

    We have deployed changes to reduce the intermittent latency affecting outbound message sending and are monitoring service performance.

  5. Resolved

    The elevated latency affecting messaging outbound requests has been resolved. We are continuing to monitor the service.

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