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Incident detail

MS Teams outbound call drops due to IceConnectivityChecksFailed

Active incidentMajor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    Microsoft Teams outbound calls to Telnyx are dropping 15–21 seconds after answer with IceConnectivityChecksFailed.

    Our engineering team has identifed a root cause and is preparing a patch. We will update on the latest via the status page.

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