{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-13T20:11:24.398Z"
  },
  "data": {
    "id": "incident_statuspage_telnyx_01M78301WP1PKBP0VBK4YTNB8Q",
    "slug": "telnyx-ms-teams-outbound-call-drops-due-to-iceconnectivitychecksfailed-2026-11-12",
    "title": "MS Teams outbound call drops due to IceConnectivityChecksFailed",
    "summary": "MS Teams outbound call drops due to IceConnectivityChecksFailed",
    "status": "monitoring",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-11-12T14:36:11+00:00",
    "updatedAt": "2026-11-13T15:02:51+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "telnyx",
      "name": "Telnyx"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/telnyx-ms-teams-outbound-call-drops-due-to-iceconnectivitychecksfailed-2026-11-12",
      "api": "/api/v1/incidents/telnyx-ms-teams-outbound-call-drops-due-to-iceconnectivitychecksfailed-2026-11-12",
      "providerHtml": "/providers/telnyx",
      "alerts": "https://outagedeck.com/account?stack=telnyx&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Telnyx reported a major event for the affected tracked services.",
    "source": {
      "id": "source_telnyx_status",
      "kind": "official_api",
      "name": "Telnyx Status",
      "checkedAt": "2026-11-13T20:10:11.272+00:00",
      "stale": false,
      "officialUrl": "https://status.telnyx.com/",
      "statusPageUrl": "https://status.telnyx.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_telnyx_01M78301WP1PKBP0VBK4YTNB8Q_01M78301WPRPSSST4XWWQVPBK8",
        "status": "identified",
        "body": "Microsoft Teams outbound calls to Telnyx are dropping 15–21 seconds after answer with IceConnectivityChecksFailed. \n\nOur engineering team has identifed a root cause and is preparing a patch. We will update on the latest via the status page. ",
        "createdAt": "2026-11-12T14:36:11+00:00"
      },
      {
        "id": "update_statuspage_telnyx_01M78301WP1PKBP0VBK4YTNB8Q_01M7APXM5WDWJTRZCTX8YVVT2F",
        "status": "monitoring",
        "body": "Our engineering team has pushed a fix for this issue to production as of 14:10UTC. \n\nWe are monitoring the results and will advise further. ",
        "createdAt": "2026-11-13T15:02:51+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}