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Incident detail

Increased Errors with Project Lifecycle Operations in US-West-2

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    All Project Lifecycle operations are currently impacted by an upstream provider incident affecting EC2 instances in US-West-2.

    Currently up and active projects are unaffected and remain healthy. New project creation, unpauses, restore actions, project size changes, restarts and other lifecycle operations may encounter errors.

    We advise against taking these actions in US-West-2 at this time while we work with our provider to resolve this issue.

  2. Identified

    We continue to work with our upstream provider as they investigate the ongoing incident affecting US-West-2. There are no additional updates at this time, and Project Lifecycle operations remain impacted. Currently active projects remain unaffected.

    We will provide another update in 2 hours, or sooner if additional information becomes available.

  3. Monitoring

    Our upstream provider has implemented changes, and we are seeing recovery in project creation in US-West-2. We will continue to monitor the recovery of Project Lifecycle operations to ensure stability.

  4. Resolved

    The upstream provider incident has been resolved, and Project Lifecycle operations in US-West-2 have recovered. All operations are functioning normally, and we are marking this incident as resolved.

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