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Incident detail

Intermittent errors on Supavisor Shared Pooler in us-east-2

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Monitoring

    Between 2026-11-04 00:02 and 00:50 UTC there were elevated errors on Supavisor Shared Pooler in the us-east-2 region. Errors have subsided and things are back to normal.

    Example errors were

    ```

    ClientHandler: (ECHECKOUTFAILED) checkout failed due to %{"C" => "08006", "M" => "Failed to connect to database: {:error, :timeout}

    DbHandler: Connection failed {:error, :timeout} to ~c".......us-east-2.compute.internal"

    ```

  2. Resolved

    Errors have subsided and connections are back to normal.

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