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Incident detail

Storage issues in us-east-1 and eu-central-1

Active incidentMinor1 affected service

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Started

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We have identified some customers in us-east-1 are experiencing 5XX errors when interacting with our Storage components. We are investigating.

  2. Investigating

    We are still investigating increased error rates for storage requests, and have expanded the investigation to eu-central-1 as well.

    The team has identified higher-than-usual load in some areas of the storage infrastructure and is currently working on remediation options.

  3. Monitoring

    The cause of the issue has been identified as directly related to load. We will be doing maintenance on our platform to address this issue. As of now, storage response has returned to normal. We will continue to monitor the environment.

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