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Incident detail

Elevated MobilePay errors

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We're currently investigating elevated MobilePay errors. We'll post an update soon.

  2. Investigating

    Between 14:18–17:20 UTC May 16th, we saw elevated error rates and response times with MobilePay requests. This is now resolved.

  3. Resolved

    Between 14:18–17:20 UTC May 16th, we saw elevated error rates and response times with MobilePay requests. This is now resolved.

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