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Elevated card authorization errors

Resolved incidentMinor1 affected service

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We're currently investigating elevated card authorization errors starting 02:25 UTC related to an issuer in Mexico. We'll post an update soon.

  2. Monitoring

    As of 03:24 UTC, elevated card authorization errors related to an issuer in Mexico which is impacting card transactions in Mexico have recovered. We're continuing to validate that this issue is fully resolved.

  3. Resolved

    From 02:25 - 03:24 UTC, we saw elevated card authorization errors related to an issuer-side degradation in Mexico. This is now resolved.

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