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Incident detail

Elevated Bancontact errors

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Monitoring

    We're currently investigating a Partial Service disruption of the Bancontact payment method that began at 13:38 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Bancontact payment method. We are actively monitoring the situation and will provide updates as more information becomes available.

  2. Resolved

    From 13:38–13:53 UTC, we saw a partial service disruption of the Bancontact payment method. This is now resolved.

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