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Trouble Using Search Bar For Some Admins

Resolved incidentMajor

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Since approximately 21:00 UTC on August 6, some admins have been unable to click or use the search bar on org dashboard pages. We are aware of this issue and are actively investigating the cause. We'll provide an update in 60 minutes or sooner if additional information becomes available.

  2. Monitoring

    We have identified the cause of this issue as a recent change and have started the process of rolling back the problematic change.

  3. Resolved

    OutageDeck marked this incident resolved after it no longer appeared in the upstream active incident summary at 2026-08-07T00:40:05.766Z.

  4. Resolved

    We've completed the rollback of the recent change that was the trigger of the issue. The Search bar and Admin dashboard is restored for all users. We apologize for the inconvenience caused to you and your business.

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