Skip to content
OutageDeck

Incident detail

Slack for iOS closing unexpectedly when opening channels

Active incidentMajor1 affected service

Timeline window

Started

Get alerted the next time Slack breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Slack alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Users may experience iOS closing unexpectedly when opening channels. We're actively looking in to this, and we'll share another update as soon as we have more information. We appreciate your patience in the meantime.

  2. Monitoring

    We've developed a fix for the iOS app issue and are working to validate it before releasing it to customers. We'll share another update as soon as we have more information.

  3. Monitoring

    An updated version of the Slack iOS app that fixes the crash was approved and began rolling out gradually. Customers who download the updated version from the app store can now open channels without the app closing unexpectedly. We'll provide an update once additional information becomes available.

Keep exploring

More from Slack

Neighboring incidents on Slack's timeline and the rest of their record on OutageDeck.

← Older incident

Free Plan Customers Are Experiencing Message Failures

All Slack incidentsSlack live status