Administrators may experience errors in member management.

Investigating

We're investigating a new incident. Current impact to end users: Some administrators may be experiencing errors managing members. We'll provide an update within 30 minutes including further details on current actions being taken.

Monitoring

We're looking into an issue where some users may be unable to add new members, send invites, or run macros on their workspaces. We're on the case and will provide another update as soon as we have more details to share. We apologize for any disruption to your work. Current impact to end users: Some users may encounter errors when attempting to add or manage members, send invites, or run macros on their workspace. We'll provide an update within 30 minutes or sooner if additional information becomes available.

Monitoring

We have identified the cause of the issue preventing some workspace admins from adding new members via the Admin page as a recent change and are in the process of rolling back this change. Current impact to end users: Some users may encounter errors when attempting to add or manage members, send invites, or run macros on their workspace. Known workaround: Inviting members via the Slack client workspace menu (workspace name → Invite people to workspace) is currently working as expected. We'll provide an update within 30 minutes or sooner if additional information becomes available.

Resolved

The Slack engineering team identified the cause as a recent update that introduced a code change which caused the invite modal to fail when accessed from the Admin page. We rolled back the change and have confirmed the fix is fully deployed and the issue is resolved. Some workspace Admins were unable to add new members to their workspaces via the Manage Members Admin page. In addition, some users attempting to invite people from this page may have encountered an error or been unable to run macros on their workspaces. Workspace Admins should now be able to add new members via the Manage Members admin page. A page refresh may be required. We apologize for the disruption to your work.