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SendGridIncident detail
Retroactive Incident - Failures Processing Subset of Webhook Events
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Every update SendGrid posted, oldest to newest, exactly as it appeared on their official status page.
Resolved
Our engineers have investigated and resolved the issues that began on 3/4/2026 from 8am PST to 3/9/2026 at 5pm PST that impacted the reporting for a subset of group unsubscribe and group resubscribe Event Webhooks. Users may have experienced issues with group unsubscribes and group resubscribes that were not processed, although the api calls for those events were processed. The issue has been resolved and all impacted services are operating normally.
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