Skip to content
OutageDeck

Incident detail

Delay in Email Event Processing and Stats

Delay in Email Event Processing and Stats

Resolved incidentMinor0 affected services

Timeline window

to

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Resolved

    Between 8:53 AM and 9:37 AM PST, customers may have experienced delays in email event processing, including click and open data. Our Engineers identified a bottleneck, and have resolved the issue. While email delivery continued with low execution times, the reporting of these events to the Stats API and your dashboard was delayed. However, all downstream queues, including Engagement Stats, have fully caught up as of 9:45 AM PST and are resolved at the time.