Provider
RetoolIncident detail
Workflows with custom npm libraries failing to install
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update Retool posted, oldest to newest, exactly as it appeared on their official status page.
Identified
We are investigating an issue where workflows using custom npm libraries are failing to execute. This affects both Retool Cloud and self-hosted customers.
A fix has been identified and is currently being deployed to Cloud. Self-hosted patch releases are in progress.
Monitoring
A fix has been deployed to Retool Cloud. Self-hosted customers should upgrade to 3.300.28-stable or 3.334.12-stable, which has the fix. We are monitoring to confirm full resolution.
Resolved
This incident has been resolved. Self-hosted customers should update to 3.300.28-stable or 3.334.12-stable for the fix.
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