{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T19:41:25.137Z"
  },
  "data": {
    "id": "incident_statuspage_retool_cm8qqcwkcgwn",
    "slug": "retool-workflows-with-custom-npm-libraries-failing-to-install-2026-05-08",
    "title": "Workflows with custom npm libraries failing to install",
    "summary": "Workflows with custom npm libraries failing to install",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-05-08T17:03:13.728+00:00",
    "updatedAt": "2026-05-08T22:33:39.258+00:00",
    "resolvedAt": "2026-05-08T22:33:39.243+00:00",
    "provider": {
      "slug": "retool",
      "name": "Retool"
    },
    "affectedServices": [
      {
        "slug": "retool-apps",
        "name": "App Builders & Workflows"
      }
    ],
    "links": {
      "html": "/incidents/retool-workflows-with-custom-npm-libraries-failing-to-install-2026-05-08",
      "api": "/api/v1/incidents/retool-workflows-with-custom-npm-libraries-failing-to-install-2026-05-08",
      "providerHtml": "/providers/retool",
      "alerts": "https://outagedeck.com/account?stack=retool&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Retool reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_retool_status",
      "kind": "official_api",
      "name": "Retool Status",
      "checkedAt": "2026-10-11T19:35:02.829+00:00",
      "stale": false,
      "officialUrl": "https://status.retool.com",
      "statusPageUrl": "https://status.retool.com"
    },
    "updates": [
      {
        "id": "update_statuspage_retool_cm8qqcwkcgwn_r5c6nsdkp8s8",
        "status": "identified",
        "body": "We are investigating an issue where workflows using custom npm libraries are failing to execute. This affects both Retool Cloud and self-hosted customers.\n\nA fix has been identified and is currently being deployed to Cloud. Self-hosted patch releases are in progress.",
        "createdAt": "2026-05-08T17:03:13.846+00:00"
      },
      {
        "id": "update_statuspage_retool_cm8qqcwkcgwn_575xpgfg62gb",
        "status": "monitoring",
        "body": "A fix has been deployed to Retool Cloud. Self-hosted customers should upgrade to 3.300.28-stable or 3.334.12-stable, which has the fix. We are monitoring to confirm full resolution.",
        "createdAt": "2026-05-08T18:15:05.533+00:00"
      },
      {
        "id": "update_statuspage_retool_cm8qqcwkcgwn_h6wysl4b3qfh",
        "status": "resolved",
        "body": "This incident has been resolved. Self-hosted customers should update to 3.300.28-stable or 3.334.12-stable for the fix.",
        "createdAt": "2026-05-08T22:33:39.243+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}