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Incident detail

[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors

Resolved incidentMajor1 affected service

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Incident updates

Every update Retool posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating an issue where Google Sheets resources are intermittently failing with a "premature close" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.

  2. Resolved

    We are closing this incident as it has been identified as part of a larger issue. Please follow: [Retool Cloud] PostgreSQL and REST API Resource Queries Intermittently Failing, for the latest updates and resolution progress.

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