{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-12T08:07:12.935Z"
  },
  "data": {
    "id": "incident_statuspage_retool_dgdjnmpv2k97",
    "slug": "retool-retool-cloud-google-sheets-integration-intermittently-failing-with-2026-04-16-nmpv2k97",
    "title": "[Retool Cloud] Google Sheets Integration Intermittently Failing with \"Premature Close\" Errors",
    "summary": "[Retool Cloud] Google Sheets Integration Intermittently Failing with \"Premature Close\" Errors",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-04-16T15:31:29.153+00:00",
    "updatedAt": "2026-04-16T17:33:28.603+00:00",
    "resolvedAt": "2026-04-16T17:33:28.589+00:00",
    "provider": {
      "slug": "retool",
      "name": "Retool"
    },
    "affectedServices": [
      {
        "slug": "retool-queries",
        "name": "Queries & RetoolDB"
      }
    ],
    "links": {
      "html": "/incidents/retool-retool-cloud-google-sheets-integration-intermittently-failing-with-2026-04-16-nmpv2k97",
      "api": "/api/v1/incidents/retool-retool-cloud-google-sheets-integration-intermittently-failing-with-2026-04-16-nmpv2k97",
      "providerHtml": "/providers/retool",
      "alerts": "https://outagedeck.com/account?stack=retool&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Retool reported a major event for the affected tracked services.",
    "source": {
      "id": "source_retool_status",
      "kind": "official_api",
      "name": "Retool Status",
      "checkedAt": "2026-10-12T08:00:11.192+00:00",
      "stale": false,
      "officialUrl": "https://status.retool.com",
      "statusPageUrl": "https://status.retool.com"
    },
    "updates": [
      {
        "id": "update_statuspage_retool_dgdjnmpv2k97_15gdnh4hhmb2",
        "status": "investigating",
        "body": "We are investigating an issue where Google Sheets resources are intermittently failing with a \"premature close\" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.",
        "createdAt": "2026-04-16T15:31:29.231+00:00"
      },
      {
        "id": "update_statuspage_retool_dgdjnmpv2k97_scxjq45f7fy7",
        "status": "resolved",
        "body": "We are closing this incident as it has been identified as part of a larger issue. Please follow: [Retool Cloud] PostgreSQL and REST API Resource Queries Intermittently Failing, for the latest updates and resolution progress.",
        "createdAt": "2026-04-16T17:33:28.589+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}