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Incident detail

Increased API and SMTP Error Rates

Resolved incidentMajor

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Resolved

    Our team has mitigated the issue and this incident is fully resolved. All services are operational.

  2. Identified

    Our team has identified an issue causing intermittent error rates across our APIs and SMTP services. The impact is currently affecting email sending requests, which may result in intermittent 500 errors for some customers.

    We are actively working on mitigation and will provide further updates as we make progress.

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