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Incident detail

Delayed new team provisioning and contact webhook delivery

Resolved incidentMinor3 affected services

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We've identified an issue on our infrastructure affecting new team provisioning and contact webhook delivery. Email sending and receiving is not affected.

    • Newly created teams may take longer to have their account resources fully setup.

    • Some webhooks related to contact activity are being delivered with a delay.

    Our team is working on fixing this issue.

  2. Monitoring

    Our team is monitoring to ensure the issue has been fixed.

  3. Resolved

    We have resolved the underlying issue and service has been resumed.

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