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Delayed email status updates

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating delays in email status updates in the dashboard and API. Some requests to list emails may also be slow or time out. Emails are still being sent, and no data has been lost. Delayed status updates will appear once processing catches up. We will share an update shortly.

  2. Monitoring

    We have applied a fix and email status updates are catching up. Some updates may still appear with a short delay while we process the backlog. Emails continued to be sent throughout, and no data has been lost. We are monitoring the recovery.

  3. Resolved

    Email status updates are processing normally again. All delayed updates have been delivered, and no data was lost.

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