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Contact webhook delivery backlog

Resolved incidentMinor

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Incident updates

Every update Resend posted, oldest to newest, exactly as it appeared on their official status page.

  1. Resolved

    The backlog is gone, and all delayed contact webhooks have been delivered. Delivery latency has now recovered.

    The new infrastructure configurations prevent this same issue from happening again.

  2. Monitoring

    We are still noticing increased latency in contact-related webhook deliveries. Events can be delayed by up to 8 hours before being delivered.

    We have identified the issue and implemented infrastructure changes to process the backlog faster.

  3. Investigating

    We are currently investigating increased latency in contact-related webhook deliveries. At this time, you may experience delays in receiving contact events on your webhook endpoints.

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