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US Platform 2: High Lag observed on scan processing service that has impacted scans [IM-12703]

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Incident updates

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  1. Investigating

    Qualys Cloud Platform Operations Team is currently investigating an issue on the US Platform 2, causing a High Lag on the scan processing service. Further updates will be shared as they become available

    The ticket reference for this incident is IM-12703.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Investigating

    We are currently investigating this issue.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    This incident has been resolved.