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Incident detail

US Platform 1: High Lag observed on scan processing service that has impacted scans [IM-12699]

Resolved incidentMajor

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Timeline

Incident updates

Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Qualys Cloud Platform Operations Team is currently investigating an issue on US Platform 1 causing a High Lag on Scan processing service. Further updates will be shared as they become available.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.

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