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Incident detail

US Platform 1: High Lag observed on Cloud Agent scan processing service [IM-12704]

Resolved incidentCritical

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Incident updates

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  1. Identified

    Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 causing a Cloud Agents scan processing backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Policy Audit, Asset View, and Asset Inventory will take longer than expected. Further updates will be shared as they become available.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Monitoring

    We are continuing to monitor for any further issues.

  4. Monitoring

    We are continuing to monitor for any further issues.

  5. Resolved

    This incident has been resolved.