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Incident detail

Outbound call failures in India region for 160 series

Resolved incidentCritical

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Dear Valued Customer,

    We are observing outbound call failures in the India region. Calls originating from 160 Caller IDs are impacted. All other services are operating normally.

    Our engineers are actively working to resolve the issue and restore service.

  2. Monitoring

    The carrier has implemented a fix. Calls are working as expected. We are currently monitoring.

  3. Identified

    We are observing outbound call failures in the India region. Calls originating from 160 Caller IDs are impacted. We are currently investigating.

  4. Resolved

    This incident has been resolved.