{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T12:03:32.701Z"
  },
  "data": {
    "id": "incident_statuspage_plivo_r2trzxz056dp",
    "slug": "plivo-outbound-call-failures-in-india-region-for-160-series-2026-02-05",
    "title": "Outbound call failures in India region for 160 series",
    "summary": "Outbound call failures in India region for 160 series",
    "status": "resolved",
    "severity": "critical",
    "startedAt": "2026-02-05T08:39:55.164+00:00",
    "updatedAt": "2026-02-05T13:01:17.992+00:00",
    "resolvedAt": "2026-02-05T13:01:17.975+00:00",
    "provider": {
      "slug": "plivo",
      "name": "Plivo"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/plivo-outbound-call-failures-in-india-region-for-160-series-2026-02-05",
      "api": "/api/v1/incidents/plivo-outbound-call-failures-in-india-region-for-160-series-2026-02-05",
      "providerHtml": "/providers/plivo"
    },
    "impactSummary": "Plivo reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_plivo_status",
      "kind": "official_api",
      "name": "Plivo Status",
      "checkedAt": "2026-07-19T12:00:05.599+00:00",
      "officialUrl": "https://status.plivo.com",
      "statusPageUrl": "https://status.plivo.com"
    },
    "updates": [
      {
        "id": "update_statuspage_plivo_r2trzxz056dp_czs51582wy7f",
        "status": "investigating",
        "body": "Dear Valued Customer,\n\nWe are observing outbound call failures in the India region. Calls originating from 160 Caller IDs are impacted. All other services are operating normally.\n\nOur engineers are actively working to resolve the issue and restore service.",
        "createdAt": "2026-02-05T08:39:55.246+00:00"
      },
      {
        "id": "update_statuspage_plivo_r2trzxz056dp_yyrvc1b003c9",
        "status": "monitoring",
        "body": "The carrier has implemented a fix. Calls are working as expected. We are currently monitoring.",
        "createdAt": "2026-02-05T09:31:31.372+00:00"
      },
      {
        "id": "update_statuspage_plivo_r2trzxz056dp_j0n2kz0zbss6",
        "status": "identified",
        "body": "We are observing outbound call failures in the India region. Calls originating from 160 Caller IDs are impacted. We are currently investigating.",
        "createdAt": "2026-02-05T09:46:50.299+00:00"
      },
      {
        "id": "update_statuspage_plivo_r2trzxz056dp_y2knmm2g5d40",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-02-05T13:01:17.975+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}