Incident detail

Inbound call failures in India region

Resolved incidentMinor

Provider

Timeline window

May 12, 2026, 11:26 AM UTC to May 12, 2026, 10:50 AM UTC

Outage alerts

Get alerted the next time Plivo breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alerts How Plivo alerts work

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

Resolved
May 12, 2026, 11:26 AM UTC
Dear Valued Customer,
We recently experienced intermittent Inbound Call failures in India region.
Our engineering and operations teams promptly investigated and resolved the issue. The root cause was identified, and corrective actions have been implemented to prevent recurrence.
Incident Start Time: 12th May 2026 10:50 UTC
Incident End Time: 12th May 2026 11:20 UTC
If you have any questions or concerns regarding this incident, please contact Plivo Support.
Support portal: https://support.plivo.com/hc/en-us