{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-20T13:12:47.582Z"
  },
  "data": {
    "id": "incident_statuspage_plivo_449k3p85lbyt",
    "slug": "plivo-inbound-call-failures-in-india-region-2026-05-12",
    "title": "Inbound call failures in India region",
    "summary": "Inbound call failures in India region",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-12T11:26:27.239+00:00",
    "updatedAt": "2026-05-12T11:26:27.31+00:00",
    "resolvedAt": "2026-05-12T10:50:00+00:00",
    "provider": {
      "slug": "plivo",
      "name": "Plivo"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/plivo-inbound-call-failures-in-india-region-2026-05-12",
      "api": "/api/v1/incidents/plivo-inbound-call-failures-in-india-region-2026-05-12",
      "providerHtml": "/providers/plivo"
    },
    "impactSummary": "Plivo reported a none event for the affected tracked services.",
    "source": {
      "id": "source_plivo_status",
      "kind": "official_api",
      "name": "Plivo Status",
      "checkedAt": "2026-07-20T13:05:03.027+00:00",
      "officialUrl": "https://status.plivo.com",
      "statusPageUrl": "https://status.plivo.com"
    },
    "updates": [
      {
        "id": "update_statuspage_plivo_449k3p85lbyt_s2gl6thxsx9x",
        "status": "resolved",
        "body": "Dear Valued Customer,\n\nWe recently experienced intermittent Inbound Call failures in India region.\n\nOur engineering and operations teams promptly investigated and resolved the issue. The root cause was identified, and corrective actions have been implemented to prevent recurrence.\n\nIncident Start Time: 12th May 2026 10:50 UTC\nIncident End Time: 12th May 2026 11:20 UTC\n\nIf you have any questions or concerns regarding this incident, please contact Plivo Support.\nSupport portal: https://support.plivo.com/hc/en-us",
        "createdAt": "2026-05-12T11:26:27.299+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}