Incident detail

PingOne EU Admin APIs Elevated Error Rates

Resolved incidentMinor

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Jul 20, 2026, 4:30 PM UTC to Jul 20, 2026, 4:30 PM UTC

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Resolved
Jul 20, 2026, 5:00 PM UTC
Between 14:20 to 14:40 UTC, a subset of customers in the PingOne EU datacenter may have experienced elevated error rates when calling administrative endpoints. We saw no impact to end-user workflows. Ping Identity Engineers are investigating the root-cause.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.