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Ping Protect US Increased Latency

Resolved incidentMinor

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Timeline

Incident updates

Every update Ping Identity posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    Ping Identity has identified the cause of an issue impacting Protect in the US. Our teams are implementing a fix.

    Impact: Currently there is at most a five second delay in Protect traffic.

    We will provide the next update in approximately 60 minutes, or sooner as information becomes available.

    For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.

  2. Identified

    We continue to work on a fix for the identified issue.

  3. Resolved

    This incident has been resolved.

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