Skip to content
OutageDeck

Incident detail

Ping Protect US Increased Latency

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time Ping Identity breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Ping Identity alerts work

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    Ping Identity has identified the cause of an issue impacting Protect in the US. Our teams are implementing a fix.

    Impact: Currently there is at most a five second delay in Protect traffic.

    We will provide the next update in approximately 60 minutes, or sooner as information becomes available.

    For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.

  2. Identified

    We continue to work on a fix for the identified issue.

  3. Resolved

    This incident has been resolved.