Provider
PantheonIncident detail
Intermittent access issues affecting Pantheon Dashboard and Workflow
Resolved incidentMinor2 affected services
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Timeline
Incident updates
Every update Pantheon posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are investigating an issue affecting access to the Pantheon Dashboard, Workflow, and/or the Platform API. Customers may experience errors such as [502 responses, degraded performance, or failed commands].
Our team is reviewing logs and metrics to determine the cause and implement a resolution. We’ll share additional updates here as the situation evolves.
We recommend postponing non-critical tasks involving the Dashboard or CLI until the issue is resolved.
If you are unable to access the Dashboard and need urgent support, please contact helpdesk@pantheon.io for support.
Investigating
We are continuing to investigate the issue.
We recommend postponing non-critical tasks involving the Dashboard or CLI until the issue is resolved.
If you are unable to access the Dashboard and need urgent support, please contact helpdesk@pantheon.io for support.
Monitoring
A fix has been implemented and we are monitoring the results.
Resolved
This incident has been resolved.
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