Next.js site creation unavailable

We are investigating an issue that prevents the creation of new Next.js sites. Existing Next.js sites are still available. WordPress and Drupal sites are unaffected. We will post an update as soon as we have more information.

We are continuing to investigate an issue that prevents the creation of new Next.js sites. Existing Next.js sites are still available. WordPress and Drupal sites are unaffected.

Our engineering team has narrowed down where the problem is and is working on getting site creation back online. If you need immediate assistance, please open a support chat with us or email helpdesk@pantheon.io.

Thank you for your patience. We will post another update in 1 hour, or sooner if there is a change.

We are continuing to investigate an issue that prevents the creation of new Next.js sites. Existing Next.js sites are still available. WordPress and Drupal sites are unaffected.

Our engineering team is actively working on getting site creation back online. If you need immediate assistance, please open a support chat with us or email helpdesk@pantheon.io. Thank you for your patience.

We will post another update in 1 hour, or sooner if there is a change.

We have identified the cause of the issue that prevents the creation of new Next.js sites, and our engineering team is working on a fix.

Site creation is still unavailable. Existing Next.js sites are still available. WordPress and Drupal sites are unaffected.

If you need immediate assistance, please open a support chat with us or email helpdesk@pantheon.io.

Thank you for your patience. We will post another update in 1 hour, or sooner if there is a change.

We continue to work on a fix for the issue that prevents the creation of new Next.js sites. Site creation is still unavailable. Existing Next.js sites are still available. WordPress and Drupal sites are unaffected.

If you need immediate assistance, please open a support chat with us or email helpdesk@pantheon.io. Thank you for your patience.

We will post another update in 1 to 2 hours, or sooner if there is a change.

We are continuing work on a fix for the issue preventing the creation of new Next.js sites. New Next.js site creation remains unavailable. Existing Next.js sites are available, and WordPress and Drupal sites are unaffected.

If you need immediate assistance, please open a support chat with us or email helpdesk@pantheon.io. We’ll post another update in 1 to 2 hours, or sooner if there is a change. Thank you for your patience.

The issue affecting the creation of new Next.js sites is ongoing, we are working on a fix. Existing Next.js sites remain available, and WordPress and Drupal sites are unaffected.

If you need immediate assistance, please open a support chat with us or email helpdesk@pantheon.io. We’ll post another update within 1 to 2 hours, or sooner if there is a change. Thank you for your patience.

The fix has been deployed to production, and a new Next.js site was created successfully during verification. We are monitoring the service to confirm continued stability before resolving the incident. Existing Next.js sites remain available, and WordPress and Drupal are unaffected.

If you need immediate assistance, please open a support chat with us or email helpdesk@pantheon.io. We’ll post another update as verification continues. Thank you for your patience.

Production verification confirmed a successful new Next.js site creation after the fix was deployed. We are keeping the incident in Monitoring while we check that the fix remains stable. Existing Next.js sites remain available, and WordPress and Drupal are unaffected.

We’ll post another update when monitoring is complete, or sooner if the status changes. If you need immediate assistance, please open a support chat with us or email helpdesk@pantheon.io. Thank you for your patience.

This incident has been resolved.