{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-14T06:19:09.394Z"
  },
  "data": {
    "id": "incident_statuspage_pantheon_3qj2yz6rbk1r",
    "slug": "pantheon-intermittent-access-issues-affecting-pantheon-dashboard-and-workflow-2026-03-28",
    "title": "Intermittent access issues affecting Pantheon Dashboard and Workflow",
    "summary": "Intermittent access issues affecting Pantheon Dashboard and Workflow",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-03-28T12:41:54.976+00:00",
    "updatedAt": "2026-03-28T14:30:33.441+00:00",
    "resolvedAt": "2026-03-28T14:30:33.426+00:00",
    "provider": {
      "slug": "pantheon",
      "name": "Pantheon"
    },
    "affectedServices": [
      {
        "slug": "pantheon-dashboard",
        "name": "Dashboard"
      },
      {
        "slug": "pantheon-workflows",
        "name": "Deploys & Workflows"
      }
    ],
    "links": {
      "html": "/incidents/pantheon-intermittent-access-issues-affecting-pantheon-dashboard-and-workflow-2026-03-28",
      "api": "/api/v1/incidents/pantheon-intermittent-access-issues-affecting-pantheon-dashboard-and-workflow-2026-03-28",
      "providerHtml": "/providers/pantheon",
      "alerts": "https://outagedeck.com/account?stack=pantheon&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Pantheon reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_pantheon_status",
      "kind": "official_api",
      "name": "Pantheon Operations Status",
      "checkedAt": "2026-08-14T06:15:07.077+00:00",
      "officialUrl": "https://status.pantheon.io",
      "statusPageUrl": "https://status.pantheon.io"
    },
    "updates": [
      {
        "id": "update_statuspage_pantheon_3qj2yz6rbk1r_bxkhx060c8dl",
        "status": "investigating",
        "body": "We are investigating an issue affecting access to the Pantheon Dashboard, Workflow, and/or the Platform API. Customers may experience errors such as [502 responses, degraded performance, or failed commands].\n\nOur team is reviewing logs and metrics to determine the cause and implement a resolution. We’ll share additional updates here as the situation evolves.\n\nWe recommend postponing non-critical tasks involving the Dashboard or CLI until the issue is resolved.\n\nIf you are unable to access the Dashboard and need urgent support, please contact helpdesk@pantheon.io for support.",
        "createdAt": "2026-03-28T12:41:55.096+00:00"
      },
      {
        "id": "update_statuspage_pantheon_3qj2yz6rbk1r_qvhrvrlh5y0v",
        "status": "investigating",
        "body": "We are continuing to investigate the issue. \n\nWe recommend postponing non-critical tasks involving the Dashboard or CLI until the issue is resolved.\n\nIf you are unable to access the Dashboard and need urgent support, please contact helpdesk@pantheon.io for support.",
        "createdAt": "2026-03-28T13:34:14.075+00:00"
      },
      {
        "id": "update_statuspage_pantheon_3qj2yz6rbk1r_vsx7nm2hwfxx",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-03-28T13:59:48.086+00:00"
      },
      {
        "id": "update_statuspage_pantheon_3qj2yz6rbk1r_ysv9zl74qsdg",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-03-28T14:30:33.426+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}