Provider
PantheonIncident detail
Degraded Workflows affecting AU region
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update Pantheon posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are currently investigating degraded performance or failures in certain platform workflows, such as [clones, deploys, backups, or multidev environment creation]. This may affect your ability to [push code, create environments, or run scheduled tasks]. This is affecting sites in the Australia (AU) region.
Our engineers are actively working on a fix. We'll post progress updates regularly on this page.
We recommend pausing the use of [specific workflow, e.g., deploys to test] until the issue is resolved.
Monitoring
Our engineers have implemented a fix. Customers are advised to retry any affected workflow tasks.
We continue to actively monitor the situation. Please reach out to support if you continue to encounter issues.
Resolved
We have concluded our monitoring period and have deemed this incident resolved. Thank you for your patience.
If you encounter any further issues, please open a ticket with us at helpdesk@pantheon.io.
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