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Incident detail

Degraded Workflows

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update Pantheon posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating degraded performance or failures in certain platform workflows, such as [clones, deploys, backups, or multidev environment creation]. This may affect your ability to [push code, create environments, or run scheduled tasks].

    Our engineers are actively working on a fix. We’ll post progress updates regularly on this page.

    We recommend pausing the use of [specific workflow, e.g., deploys to test] until the issue is resolved.

  2. Investigating

    Investigation is still on-going. We'll provide our next update in an hour, or sooner once the information is available.

  3. Investigating

    Our team is currently in the process of applying measures. Investigation and monitoring remain ongoing.

    We'll provide our next update in an hour, or sooner once the information is available.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Monitoring

    We are actively observing internal graphs to ensure performance remains stable following recent measures.

    Further updates will be provided in 2 to 3 hours, or sooner if new information becomes available.

  6. Monitoring

    We are continuing to monitor for any further issues.

  7. Resolved

    This incident has been resolved.

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