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[US-EAST-VA-1][AI & Machine Learning] - AI Endpoint incident notification

Resolved incidentMajor

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently experiencing an incident affecting our AI & Machine Learning offering, which is causing temporary availability and latency issues on AI Endpoint in the US-EAST-VA region.

    Please find the details of this incident below :

    <b>Start time :</b> 25/09/2026 11:00 UTC

    <b>Impacted Service(s) :</b> AI Endpoint is temporarily facing perturbations in the US-EAST-VA region.

    <b>Customers Impact :</b> Customers may experience latency and 503 errors when accessing their service.

    <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident to fix it.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

  2. Resolved

    OutageDeck marked this incident resolved after it stopped appearing in what OutageDeck reads for this provider, at 2026-09-25T17:10:02.793Z.

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