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Incident detail

[EU-WEST-PAR-B][Storage] - Block Storage incident notification

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently experiencing an incident affecting our Block Storage offering, which is causing temporary latency issues in the EU-WEST-PAR-B region.

    Please find the details of this incident below :

    <b>Start time :</b> 03/11/2026 04:00 UTC

    <b>Impacted Service(s) :</b> Some Block Storage volumes in the EU-WEST-PAR-B region are experiencing degraded performance.

    <b>Customers Impact :</b> Customers may experience increased latency and reduced performance on their volumes located in the specified region.

    <b>Ongoing Actions :</b> Our teams are actively working to improve the performance of the storage infrastructure.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

  2. Identified

    We are currently experiencing an incident affecting our Block Storage offering in the EU-WEST-PAR-B region. The root cause has been identified.

    Please find the details of this incident below :

    <b>Start time :</b> 03/11/2026 04:00 UTC

    <b>Impacted Service(s) :</b> Some Block Storage volumes in the EU-WEST-PAR-B region are experiencing degraded performance.

    <b>Customers Impact :</b> Customers may experience increased latency and reduced performance on their volumes located in the specified region.

    <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction.

    <b>Ongoing Actions :</b> Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

  3. Resolved

    We would like to inform you that the incident affecting our Block Storage offering has now been resolved.

    Please find the details of this incident below :

    <b>Start time :</b> 03/11/2026 04:00 UTC

    <b>End time :</b> 06/11/2026 16:39 UTC

    <b>Impacted Service(s) :</b> Some Block Storage volumes in the EU-WEST-PAR-B region experienced degraded performance.

    <b>Customers Impact :</b> Customers may have experienced increased latency and reduced performance on their volumes located in the specified region.

    <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction.

    We thank you for your understanding and patience throughout this incident.

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