Provider
OVHcloudIncident detail
[GRA5/7/9/11][Public Cloud] - Some Instances incident notification
Resolved incidentMajor1 affected service
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Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are currently experiencing an incident affecting our Public Cloud offering in the GRA5/7/9/11 regions.
The root cause has been identified.
Here are some supplementary details :
<b>Start time :</b> 22/09/2026 08:33 UTC
<b>Impacted Service(s) :</b> Some instances in the GRA region are unavailable.
<b>Customers Impact :</b> Customers are temporarily unable to access their instances located on the specified regions.
<b>Root Cause :</b> This incident is caused by an unexpected infrastructure malfunction.
<b>Ongoing Actions :</b> Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an incident affecting our Public Cloud offering in the GRA5/7/9/11 regions.
The root cause has been identified.
Here are some supplementary details :
<b>Start time :</b> 22/09/2026 08:33 UTC
<b>Impacted Service(s) :</b> Some instances in the GRA region are unavailable.
<b>Customers Impact :</b> Customers are temporarily unable to access their instances located on the specified regions.
<b>Root Cause :</b> This incident is caused by an unexpected infrastructure malfunction.
<b>Ongoing Actions :</b> Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Resolved
We are pleased to inform you that the incident affecting our Public Cloud offering has been resolved.
<b>Start time :</b> 22/09/2026 08:33 UTC
<b>End time :</b> 22/09/2026 10:11 UTC
<b>Root Cause :</b> This incident was caused by an unexpected infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
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