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OVHcloudIncident detail
[GRA11][Network] - Load Balancer incident notification
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Incident updates
Every update OVHcloud posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Load Balancer offer in the specific GRA11 region.
Here are some supplementary details :
<b>Start time :</b> 07/08/2026 09:41 UTC
<b>Impacted Service(s) :</b> There may be difficulties when creating Public Cloud instances on GRA11. Load balancer Octavia can also face issue.
<b>Customers Impact :</b> Customers may experience difficulties when creating a load balancer or renewing a certificate.
when creating a load balancer, renewing a certificate, or creating new encrypted volumes
<b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction.
<b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are continuing to investigate this issue.
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