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[EU-WEST-PAR][Network] - Public network incident notification

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  1. Resolved

    We would like to inform you that an incident occurred in the EU-WEST-PAR region.

    This incident has now been resolved.

    Please find the details of this incident below :

    <b>Start time :</b> 22/09/2026 17:20 UTC

    <b>End time :</b> 23/09/2026 09:30 UTC

    <b>Impacted Service(s) :</b> Public Cloud services hosted in the EU-WEST-PAR region, including customer networks, experienced increased latency and packet loss.

    <b>Customers Impact :</b> Customers experienced latency and packet drops when accessing their Public Cloud services and networks hosted in the EU-WEST-PAR region.

    <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction.

    We thank you for your understanding and patience throughout this incident.

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