Skip to content

Incident detail

[EU-WEST-PAR][Containers & Orchestration] - Managed Kubernetes Service incident notification

Resolved incidentMajor1 affected service

Timeline window

to

Get alerted the next time OVHcloud breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Containers & Orchestration offer on the specific EU-WEST-PAR region.

    Here are some supplementary details :

    <b>Start time :</b> 23/09/2026 14:00 UTC

    <b>Impacted Service(s) :</b> Public Cloud services hosted in the EU-WEST-PAR region, including customer networks, are experiencing increased latency and packet loss.

    <b>Customers Impact :</b> Customers are experiencing latency and packet drops when accessing their Public Cloud services and networks hosted in the EU-WEST-PAR region.

    <b>Root Cause :</b> The root cause of this incident was related to the incident described in the following status page :

    https://public-cloud.status-ovhcloud.com/incidents/r4trfs4g4lxc

    <b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

  2. Monitoring

    Service has been fully restored. Monitoring remains active to ensure long-term stability.

    Here are some supplementary details :

    <b>Start time :</b> 23/09/2026 14:00 UTC

    <b>Impacted Service(s) :</b> Public Cloud services hosted in the EU-WEST-PAR region, including customer networks, experienced increased latency and packet loss.

    <b>Customers Impact :</b> Customers experienced latency and packet drops when accessing their Public Cloud services and networks hosted in the EU-WEST-PAR region.

    We apologize for any inconvenience caused and appreciate your understanding.

  3. Resolved

    We are pleased to inform you that the incident affecting our Containers & Orchestration offer on the specific EU-WEST-PAR region has been resolved.

    <b>Start time :</b> 23/09/2026 14:00 UTC

    <b>End time :</b> 24/09/2026 07:20 UTC

    <b>Root Cause :</b> The root cause of this incident was related to the incident described in the following status page : https://public-cloud.status-ovhcloud.com/incidents/r4trfs4g4lxc

    We apologize for any inconvenience caused and appreciate your understanding.

Keep exploring

More from OVHcloud

Neighboring incidents on OVHcloud's timeline and the rest of their record on OutageDeck.