Skip to content

Incident detail

MongoDB Atlas: Email notifications may be failing

Resolved incidentMajor1 affected service

Timeline window

to

Outage alerts

Get alerted the next time MongoDB Atlas breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update MongoDB Atlas posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating this issue.

    Some users may not be receiving emails from MongoDB. We are looking into the cause and will provide an update as soon as we know more.

  2. Resolved

    This incident has been resolved. Email notifications are being sent successfully.

Keep exploring

More from MongoDB Atlas

Neighboring incidents on MongoDB Atlas's timeline and the rest of their record on OutageDeck.