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Incident detail

Issues rotating certificates for projects containing only Atlas Free and Flex clusters

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update MongoDB Atlas posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    We have identified an issue impacting certain projects containing only Free or Flex clusters. For those clusters, TLS certificates are not being rotated correctly. This could lead to an inability to connect to your Free or Flex cluster. We are working on remediation steps.

  2. Monitoring

    We performed remediation steps on all impacted projects. We will continue to monitor for more occurrences of this issue.

  3. Monitoring

    We are continuing to monitor for any further issues.

  4. Monitoring

    We are continuing to monitor for any further issues.

  5. Monitoring

    We are continuing to monitor for any further issues.

  6. Monitoring

    We have deployed fix, continuing the monitor for any further issues.

  7. Resolved

    This incident has been resolved.

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