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Incident detail

Atlas UI and API Periodic Unavailability

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update MongoDB Atlas posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating an issue where customers periodically cannot access the Atlas UI or utilize the API. Customer clusters are unaffected.

  2. Identified

    We have identified a new workload that was putting more load than expected on the backing system. We are working on disabling it. Customer clusters remain unaffected.

  3. Monitoring

    We have disabled the workload and are monitoring the situation

  4. Resolved

    This incident has been resolved.

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