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Meraki SSO Login Issues

Resolved incidentMajor1 affected service

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating an issue with SSO login to the Meraki Dashboard that is impacting users. For users unable to login directly to the dashboard via SSO amending the URL by trimming /login/saml/email_verification should allow successful logins.

    Next update as soon as more information becomes available.

  2. Identified

    We have identified the problem and are working to remediate it now. We will provide further updates as the incident progresses. For users unable to login directly to the dashboard via SSO amending the URL by trimming /login/saml/email_verification should allow successful logins.

    Next update as soon as more information becomes available.

  3. Monitoring

    Our teams have identified the root cause and applied a mitigation. We are seeing improved behavior and are monitoring all systems to ensure they are operating as expected.

  4. Resolved

    This incident is now resolved. We are sorry for any interruption to your service.

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