Skip to content
OutageDeck

Incident detail

Camera API error

Resolved incidentMinor1 affected service

Timeline window

to

Outage alerts

Get alerted the next time Cisco Meraki breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Cisco Meraki alerts work

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    We are aware that some customers may be receiving failed responses from the generateSnapshot Camera API endpoint (receive an internal auth error).  Our teams are actively investigating and have identified the issue.

  2. Resolved

    Our teams have successfully mitigated the issue that was affecting customers.  It has been confirmed that the the generateSnapshot Camera API endpoint is responding as expected.  If you continue to have issues, please contact Customer Support.