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Camera API error

Resolved incidentMinor1 affected service

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Incident updates

Every update Cisco Meraki posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    We are aware that some customers may be receiving failed responses from the generateSnapshot Camera API endpoint (receive an internal auth error).  Our teams are actively investigating and have identified the issue.

  2. Resolved

    Our teams have successfully mitigated the issue that was affecting customers.  It has been confirmed that the the generateSnapshot Camera API endpoint is responding as expected.  If you continue to have issues, please contact Customer Support.

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