Provider
MaterializeIncident detail
Admins unable to access Account Settings page
Resolved incidentMinor
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Timeline
Incident updates
Every update Materialize posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We’re investigating an issue where the Account Settings page, which renders the admin portal from our authentication provider, is not loading. As a result, admins are currently unable to manage users. Please contact our support team if you are critically impacted by this issue.
Resolved
The issue preventing access to the Account Settings page has been resolved. User management functionality is now fully restored in the console.
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