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Incident detail

Upstream vendor causing authentication related issues

Resolved incidentMajor

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Timeline

Incident updates

Every update Materialize posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are seeing issues across the platform potentially caused by an outage of an upstream vendor. We are actively investigating and looking into mitigations.

  2. Identified

    We’ve determined that this issue is related to an outage of our authentication provider and is limited to pgwire authentication. Sources and sinks continue to run as expected, and we do not expect this issue to impact data freshness.

    We are continuing to monitor the situation and work toward a resolution.

  3. Monitoring

    We’re seeing pgwire authentication recover and are continuing to monitor the situation to ensure service remains stable.

  4. Resolved

    Upstream authentication vendor has fully resolved their incident. All impacted systems have recovered.

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