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Incident detail

Konnect UI experiencing application error state

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are investigating reports of a small subset of users encountering application errors when accessing Konnect UI. Our team is actively investigating the issue and will provide updates as more information becomes available.

  2. Investigating

    We are continuing to investigate this issue.

  3. Monitoring

    A fix has been implemented and our team is actively monitoring the state.

  4. Resolved

    This incident has been resolved.

    The Konnect UI has recovered, and users should no longer experience application errors when accessing product areas in Konnect. The issue was only affecting a very small set of Konnect users. We will continue to monitor the service to ensure ongoing stability.